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The doctor had almost lost hope at one point, but the patient finally______(苏醒过来).

If you are not satisfied with any aspect of the service we provide or feel you have been treated unfairly, you may call the Branch Office. They will handle the matter. If you are still not satisfied and wish to make a formal complaint, you should contact the Head Office. The contact details are listed on the back cover of this handbook.

We should understand the necessity that ___________(我们为这个项目贡献出力量).

听力原文:I have thought to give our nation a new kind of government, smaller, more modern and more effective, always putting people first, always focusing on the future.

(53)

If the advertiser plants a name in our heads by repeating it, he has helped to __ for us.

Japanese employers believe that moving professinals within companies and listening to workers' views leads to ______.

Nowadays quite a few young people would rather buy the (cost) ______consumer goods.

Being a volunteer is helpful because volunteer assignments can provide you with chances to meet __ people.

Inthenextfewyears,he____(作为一位航天火箭专家而享有盛誉).

A series of experiments described in the passage is to examine whether thought and behavior. can ______.

For this part, you are allowed 30 minutes to write a short essay entitled Using Electronic Dictionaries. You should write at least 120 words following the outline given bellow:

很多学生在英语学习中使用电子词典

2.使用电子词典的缺点

3.我的建议

Using Electronic Dictionaries

?Read the memo below from the senior Regional Manager (Europe), Milo Mosby.

?Complete the record card.

?Write a word, phrase or number in spaces 41-45 on your Answer Sheet.

B & Z

From the desk of Mile Mosby

The final thing is a complaint I got when I was in the Zurich branch on 3rd of this month. I know it was important because the woman actually complained to me directly on the day it happened. I was in the office and she found out somehow where I was and insisted on speaking to me personally. Apparently she'd come into the Feldstrasse office to talk to Bertha Nelson--she was our Marketing Consultant there—but was treated very impolitely. So the woman, Tina Williams, found me, told me whet had happened and asked me to deal with it. Nelson had insulted her and virtually told her to take her business elsewhere.

I dealt with it because I was on the spot. I told Nelson to come and see me at 2:30 in the manager's office. I was still waiting at 3:00. She eventually turned up and offered no apology. She seemed quite proud of being impolite to the customer and me and then fell over. I could smell alcohol and she happily told me that she'd two bottles of wine at lunch time So, the fact that she was drunk during working hours was the final straw. I had no alternative but to sack her then and there. I asked the local manager to send our apologies to Ms Williams and to send her a 500 SFr gift token. I hope that is the end of the matter and it should convince them not to employ any more ex-geography teachers in Zurich.

Mile Mosby

Complaint Record

Date complaint received: (41)__

Complaint addressed to whom William Ingham person complaint about: (42)__

Branch: (43)__

Position: (44)__

Date of action complained about: (45)__

Place of action complained of: Feldstrasse office

(41)

Steve and Yaser first met in their chemistry class of an American

university. Yaser was an international student from Jordan. He was excited

to get to know an American. He wanted to learn more about American

culture. Yaser hoped that he and Steve would become good

friends.

At first, Steve seemed very friendly. He always Yaser 【M1】__

warmly before class. Sometime9 he offered to study with Yaser. He ever【M2】__

invited Yaser to eat lunch with him. But after the semester was over,

Steve seemed more near. The two former classmates didn’t see each 【M3】__

other very much at school. One day Yaser decided to call Steve. Steve

didn't seem very uninterested in talking to him. Yaser was very hurt 【M4】__

by Steve's change attitude, "Steve said we were friends," Yaser【M5】__

complained of. "And I thought friends were friends forever." 【M6】__

Yaser is a little confused. He is an outside to American culture. 【M7】__

He doesn't understand the way Americans view friendship. Americans

use the word "friend" in a very general way. They may call both casual

acquaintances and close companions "friends". Americans have

school friends, work friends, sports friends and neighborhood friends.

These friendships based on common interests. When the shared activity【M8】__

ends, the friendship fade. Now Steve and Yaser are no longer 【M9】__

classmates. Their "friendship" has changed. American friendships develop

quickly, and they may change just quickly. 【M10】__

【M1】

In America, state laws have had little effect on the environment.

Part B

Nowadays mobile phone is no longer a strange term to college students. Please write an essay of about 120 words, making reference to the following points:

(1) With the uplifting living standards, more and more college students have their own mobile phones.

(2)There are many reasons for such a phenomenon.

(3)My viewpoints are ...

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